INFORMATION
AI-POWERED REFRESHER TRAINING FOR TOURISM AND HOSPITALITY PROFESSIONALS
Design personalized and sustainable experiences in tourism and hospitality.
If the course has the status of IMMINENT ANNOUNCEMENT or IN PREPARATION, you can secure your place with a discount.
AI-POWERED REFRESHER TRAINING FOR TOURISM AND HOSPITALITY PROFESSIONALS
Design personalized and sustainable experiences in tourism and hospitality.
Discover how AI can help you deliver unique experiences, optimize bookings, analyze preferences, and improve customer service in the tourism and hospitality sector.
OUR EXPERT'S VISION
Jesus Aldana
Tourism is undergoing a digital transformation that is redefining how to serve, recommend, and retain customers. This course was created to offer industry professionals a new perspective: using artificial intelligence as a tool for personalization and efficiency. From managing reservations to creating itineraries and campaigns, AI is presented as a strategic ally for improving the traveler experience and increasing business competitiveness.
Course Objectives
Understanding the role of AI in tourism personalization.
Learn to use smart tools for customer service.
Improve operational efficiency in hotel reservations and management.
Who is it for?
Tourism, hospitality and travel agency professionals.
Entrepreneurs or customer experience managers.
Career Opportunities
AI-powered personalized experience manager.
Tourism and hotel innovation consultant.
Requirements
Basic knowledge of customer service and management.
SUGGESTED COURSE CONTENT AGENDA
Module 1: Tourism 4.0 and the AI revolution
How AI is redefining hospitality: The new digital traveler
Module 2: Intelligent Personalization
Preference analysis and behavior prediction. Design of unique experiences with AI.
Module 3: Operational Optimization
Automated booking and smart check-in. Virtual assistants in hotel management.
Module 4: Communication and customer loyalty
Data-driven relationship strategies. AI-powered personalized campaigns.
At the moment you finish this course, you will receive a certificate of completion:
At the moment you finish this course, you will receive a certificate of completion:
